Effective Date: 04/05/2026
We, at Joyglitch, Lda, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website mindplaygames.com, and any related interactions. Our primary goals in processing this information include:
It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.
We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at info@joyglitch.com.
Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are browsing our website mindplaygames.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.
Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products such as Games, or directly provide information to us.
The following list details the types of personal information we may process:
Please note, that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.
At Joyglitch, Lda, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:
We use Google Analytics 4 (GA4) and Google Tag Manager, services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) and Google LLC (1600 Amphitheatre Parkway, Mountain View, California 94043, USA). These tools help us understand how visitors interact with our website so we can improve content and user experience.
GA4 collects the data listed above in pseudonymous form. IP addresses are truncated before storage and never associated with other Google data. Event-level data is retained for the period configured in our GA4 property (default: up to 14 months) after which it is automatically deleted. Aggregated reports may be retained indefinitely.
Some processing takes place on Google servers located in the United States. Transfers outside the European Economic Area are protected by the European Commission's Standard Contractual Clauses (SCCs) and supplementary measures maintained by Google. For more information, see Google's privacy policy at policies.google.com/privacy and the Google Analytics safeguards at support.google.com/analytics/answer/6004245.
For visitors in the European Economic Area, the United Kingdom, and Switzerland, analytics cookies and identifiers are set only after you grant consent through our cookie banner. We use Google Consent Mode v2 with region-targeted defaults so that no analytics or advertising data leaves your device until you opt in.
Personal information is stored on secure servers operated by our hosting and analytics providers. Website hosting and content delivery is handled by infrastructure located within the European Union. Analytics data processed by Google Analytics 4 is stored on Google servers in the United States and other regions where Google operates.
For services that require international data transfer, we ensure that such transfers comply with all applicable laws — including the European Commission's Standard Contractual Clauses (SCCs) — and maintain data protection standards equivalent to those in our primary location.
Data hosting partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.
We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.
Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at info@joyglitch.com.
At Joyglitch, Lda, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:
To exercise any of these rights, please contact us at info@joyglitch.com. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.
We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.
At Joyglitch, Lda, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website mindplaygames.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
| Name | Type | Purpose | Retention |
|---|---|---|---|
_ga | Cookie (Google) | Distinguishes unique users (Google Analytics client ID) | 2 years |
_ga_<container-id> | Cookie (Google) | Persists session state for Google Analytics 4 | 2 years |
consent_choice | localStorage | Records your cookie consent decision | Until you clear it |
theme | localStorage | Remembers light/dark theme preference | Until you clear it |
mp_app_popup_dismissed_at | localStorage | Suppresses the mobile-app promotion popup after dismissal | 24 hours |
If you visit from the European Economic Area, the United Kingdom, or Switzerland, our website presents a cookie consent modal on your first visit. You can:
We use Google Consent Mode v2, which keeps analytics and advertising signals denied by default in the regions listed above until you explicitly accept.
You can change your decision at any time by clicking the Cookie Settings link in the website footer. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
To appeal a decision we may make regarding your request, please contact us within 60 days of receiving our response by submitting your request through the link on our website or by using one of the following methods:
In your appeal request, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.
For residents of the United States of America the following provisions apply:
The California Consumer Privacy Act provides residents of California specific rights regarding their personal information, additional to what has been described before.
You may request that we disclose to you what personal information we have collected, used, shared, or sold about you, and why we collected, used, shared, or sold that information. Specifically, you may request the disclosure of:
You may request that we delete personal information we have collected about you.
You may ask us to correct inaccurate information that we have about you.
You can request us to only use your sensitive personal information (for example, your social security number, your genetic data, etc.) for limited purposes, such as providing you with the services you requested.
Joyglitch, Lda does not sell or share personal information. In case your data is sold or shared you can make use of your right to opt-out of the sale or sharing of personal information by submitting your request through the link on our website.
You have the right to be protected from discrimination for exercising your rights.
You may submit your request by sending an email to info@joyglitch.com. We will compare the information you submit to us with the information we have in our records to verify your request. We will then respond to your request in accordance with the requirements.
We only process sensitive personal data with your prior consent and only for specific purposes that are clearly disclosed at the time of collection. You may withdraw your consent at any time by submitting your request through the link on our website or by email to info@joyglitch.com.